How It Works

Help in 3 simple steps

No app to download. No account required. Just fast, local help.

1

Submit Your Request

Go to the request page, enter your name, phone number, the service you need, and your location — either by GPS or typing your address. Takes less than 2 minutes.

No account required. No app to download.

2

A Moti Pro Is Dispatched

The moment you submit, every available Moti Pro in Edmonton who offers that service is notified by text. The first one available accepts the job and heads your way.

You'll receive a confirmation text with a link to track your request.

3

Help Arrives

Your Moti Pro arrives at your location and completes the service. Once the job is done, you'll receive a receipt and a secure payment link by text.

Pay safely through the app — no cash required.

Common questions

How long does it take for a Moti Pro to arrive?

Most Moti Pros in Edmonton arrive within 20–45 minutes depending on your location and time of day. Your Moti Pro will share their ETA when they accept the job.

Do I need to create an account?

No. You can request service without any account. We just need your name and phone number. You can optionally create an account after your service to save time on future requests.

How do I pay?

Once your service is complete, you will receive a text with a secure payment link. Payment is handled through Stripe — major credit and debit cards accepted.

What if no Moti Pros are available?

In the rare case no Moti Pros are available in your area, you'll be notified right away and we recommend calling our emergency line so we can help you manually.

Is Motiway available outside Edmonton?

Currently we serve Edmonton and the immediate surrounding area. We're expanding — check back soon.

Ready to get started?

Submit a request and we'll have someone on the way in minutes.

Request Service Now