Frequently Asked Questions
Everything you need to know about Motiway roadside assistance in Edmonton.
How much does roadside assistance cost in Edmonton?
Motiway offers flat rate base pricing with no hidden fees. Lockout service is $89, battery boost is $67, flat tire change is $85, towing is $120, and fuel delivery is $75. If your Moti Pro identifies additional work needed on the job, they will request your approval via SMS before any extra charges are applied. You are never charged for extras without your explicit approval.
How fast can I get roadside help in Edmonton?
Motiway connects you with a local Moti Pro typically within 30 minutes. Once you request service online or call us, nearby providers are notified immediately.
How do I request roadside assistance in Edmonton?
You can request help online at motiway.ca, or call us 24/7 at (587) 745-0365. Our AI agent will collect your information and dispatch a Moti Pro to your location.
What areas does Motiway serve?
Motiway currently serves Edmonton and the surrounding area including Sherwood Park, St. Albert, Leduc, and Spruce Grove.
Do I need to create an account to get help?
No. You can request roadside assistance as a guest. Simply submit your request and you will receive a text message with a link to track your service.
What payment methods does Motiway accept?
Motiway accepts all major credit and debit cards processed securely through Stripe. Payment is collected online after your service is complete.
Is Motiway available 24 hours a day?
Yes. Motiway operates 24 hours a day, 7 days a week including holidays.
How do I become a Moti Pro?
Visit motiway.ca/providers to apply. We are looking for licensed and insured locksmiths, tow truck operators, mobile mechanics, and roadside assistance providers in the Edmonton area.
What if no Moti Pro is available?
If no provider is immediately available, we will notify you and work to find help as quickly as possible. You can also call us directly at (587) 745-0365.
Are Motiway service providers vetted?
Yes. All Moti Pros are manually verified including proof of liability insurance, valid driver's license, and relevant trade certifications before they can accept jobs.
Still have questions?
Call us anytime at (587) 745-0365 or request service online — we're available 24/7.